Busurat Anbali

BA

Open to opportunities

Busurat Anbali

@busuratanbali

I deliver accurate customer support and quality AI content evaluation with strong written communication.

What I'm looking for

I’m looking for remote opportunities where I can apply accurate written communication, content evaluation, and careful data/response review—supporting teams with reliable documentation, guideline-following, and consistent quality improvements.

I’m a detail-oriented professional with a B.Ed. in English Education and hands-on experience in customer support, communication, and independent remote work. I’m confident producing clear written responses while verifying information for accuracy and consistency.

In my customer support roles, I manage inquiries across communication channels, analyze issues, and resolve concerns with effective solutions. I maintain accurate records and documentation, and I follow detailed guidelines to ensure every response meets quality standards.

I also bring strong content and assessment skills from teaching experience. I developed educational materials, evaluated written assignments with detailed feedback, and conducted research to prepare lessons using multiple information sources—work that strengthened my analytical, writing, and information-assessment abilities.

Now, I’m seeking opportunities in AI training, data annotation, content evaluation, and remote support. I bring attention to detail, critical thinking, and reliable documentation practices to help teams improve quality and deliver better user experiences.

Experience

Work history, roles, and key accomplishments

SE

Current

Customer Support Representative

Current

Self-Employed

Jan 2022 - Present (4 years 5 months)

Managed customer inquiries and support requests across multiple communication channels, maintaining accurate customer records and documentation. Resolved customer concerns by analyzing issues and providing clear, professional written responses while working independently with strong attention to detail.

Customer Support Attention To Detail Internet Research Problem Solving Sheets Gmail Microsoft Office Suite

US

Teacher (NYSC)

Umca Ogunbode Grammar School

Jan 2023 - Jan 2024 (1 year)

Developed educational content and learning materials, evaluating written assignments and providing detailed feedback. Conducted research and prepared lessons using multiple information sources while maintaining assessment and documentation records.

Research & Information Verification Attention To Detail Problem Solving Sheets Gmail Microsoft Office Suite

AS

Teaching Practice (Teacher)

Alaro Secondary School

Jan 2021 - Jan 2023 (2 years)

Prepared lessons and developed learning materials, communicating complex information clearly to diverse students. Evaluated written work and provided detailed feedback while maintaining assessment documentation and records.

Research & Information Verification Attention To Detail Problem Solving Internet Research Sheets Gmail Microsoft Office Suite

SB

Customer Service Representative

Sure Success Boutique

Jan 2021 - Jan 2022 (1 year)

Assisted customers with product inquiries and purchasing decisions, investigating and resolving complaints professionally and efficiently. Maintained accurate transaction and customer interaction records and collaborated with team members to achieve service quality objectives.

Customer Service Problem Solving Attention To Detail Internet Research Sheets Gmail Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

UI

University of Ibadan

Bachelor of Education (B.Ed.), English Education

2019 - 2023

Earned a Bachelor of Education (B.Ed.) in English Education at the University of Ibadan from 2019 to 2023.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Canva

Remote

ChatGPT

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