Busurat Anbali
@busuratanbali
I deliver accurate customer support and quality AI content evaluation with strong written communication.
What I'm looking for
I’m a detail-oriented professional with a B.Ed. in English Education and hands-on experience in customer support, communication, and independent remote work. I’m confident producing clear written responses while verifying information for accuracy and consistency.
In my customer support roles, I manage inquiries across communication channels, analyze issues, and resolve concerns with effective solutions. I maintain accurate records and documentation, and I follow detailed guidelines to ensure every response meets quality standards.
I also bring strong content and assessment skills from teaching experience. I developed educational materials, evaluated written assignments with detailed feedback, and conducted research to prepare lessons using multiple information sources—work that strengthened my analytical, writing, and information-assessment abilities.
Now, I’m seeking opportunities in AI training, data annotation, content evaluation, and remote support. I bring attention to detail, critical thinking, and reliable documentation practices to help teams improve quality and deliver better user experiences.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Self-Employed
Jan 2022 - Present (4 years 5 months)
Managed customer inquiries and support requests across multiple communication channels, maintaining accurate customer records and documentation. Resolved customer concerns by analyzing issues and providing clear, professional written responses while working independently with strong attention to detail.
Teacher (NYSC)
Umca Ogunbode Grammar School
Jan 2023 - Jan 2024 (1 year)
Developed educational content and learning materials, evaluating written assignments and providing detailed feedback. Conducted research and prepared lessons using multiple information sources while maintaining assessment and documentation records.
Teaching Practice (Teacher)
Alaro Secondary School
Jan 2021 - Jan 2023 (2 years)
Prepared lessons and developed learning materials, communicating complex information clearly to diverse students. Evaluated written work and provided detailed feedback while maintaining assessment documentation and records.
Customer Service Representative
Sure Success Boutique
Jan 2021 - Jan 2022 (1 year)
Assisted customers with product inquiries and purchasing decisions, investigating and resolving complaints professionally and efficiently. Maintained accurate transaction and customer interaction records and collaborated with team members to achieve service quality objectives.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Bachelor of Education (B.Ed.), English Education
2019 - 2023
Earned a Bachelor of Education (B.Ed.) in English Education at the University of Ibadan from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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