I am seeking a full-time remote position in customer service, customer support, or call center operations. I am particularly interested in opportunities with international companies where I can communicate with customers in English, assist with their needs, resolve issues, and provide a positive customer experience.
le gestionnaire
@idrissi
am a motivated and professional candidate with experience in customer service, sales, banking, and security. I have strong communication and interpers
What I'm looking for
I am a motivated and customer-focused professional with experience in customer service, sales, banking, and security. Throughout my career, I have developed strong communication, problem-solving, and interpersonal skills through regular interaction with customers, visitors, and colleagues.
I have worked in banking and financial services, where I assisted clients and handled their needs professionally. I also gained sales experience in the automotive industry, where I communicated with customers, understood their requirements, presented products, answered questions, and helped them make purchasing decisions. In addition, my experience working as a security guard at the U.S. Embassy strengthened my ability to remain calm under pressure, follow procedures, communicate professionally, and deal respectfully with different types of people.
I am now looking for a remote customer service or customer support position where I can use my communication skills and professional experience. I am particularly interested in working with international companies and serving customers in English. I am reliable, adaptable, willing to learn, and comfortable working independently in a remote environment.
My main interests are customer service, communication, sales, professional development, and improving my English. My goal is to build a long-term career in remote customer support and contribute positively to a company's customer experience.
Experience
Work history, roles, and key accomplishments
Security Agent
G4S
Jan 2023 - Present (3 years 9 months)
Facilitated and supervised VIP and ambassador entry/exit, verified employee identities, and monitored surveillance to detect unusual activity.
Kia showroom sales representative
Kia
Jan 2026 - Sep 2026 (8 months)
Welcomed customers in the showroom, presented car features, negotiated sales, and managed administrative tasks.
Customer Service Representative
U.S. Embassy
Worked as a security officer, ensuring responsibility, discipline, confidentiality, and calm under pressure.
Education
Degrees, certifications, and relevant coursework
Specialized Institute of Applied Technology, Meknes
Specialized Technician Diploma, Business Management
2012 - 2014
Earned a Specialized Technician Diploma in Business Management.
Specialized Institute of Applied Technology
Specialized Technician Diploma, Business Management
2012 - 2014
Earned a Specialized Technician Diploma in Business Management from the Specialized Institute of Applied Technology in Meknes.
Faculty of Legal, Economic, and Social Sciences, Meknes
Legal, Economic, and Social Sciences
2011 - 2012
Studied at the Faculty of Legal, Economic, and Social Sciences in Meknes.
Hassan II High School, Midelt
Baccalaureate, Economic Sciences
2011 - 2011
Completed Baccalaureate in Economic Sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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