Halima Essaouaf

Currently working as a Customer Service Representative, handling customer inquiries and providing solutions. This position emphasizes strong communication and problem-solving abilities to ensure customer satisfaction.

Currently serving as a Back Office Agent for banking services, managing administrative tasks and supporting banking operations. This role requires strong organizational skills and attention to detail to ensure smooth service delivery.

Provided technical and commercial assistance, resolving customer issues and promoting products. This role involved a blend of technical support and sales, enhancing customer interaction and product knowledge.

Served as a Secretary, managing administrative tasks and providing helpdesk support. This position required strong organizational skills and the ability to handle various office responsibilities.

Advised clients on various services, ensuring high levels of customer satisfaction. This role focused on client communication and effective problem-solving to meet customer needs.

Provided customer advisory services, addressing inquiries and resolving issues efficiently. This position honed skills in customer interaction and service delivery within a dynamic environment.

Completed the Baccalauréat international program at Lycée Fahda Bint Alaas Alshreim. This program provided a comprehensive education.

Obtained a DEUG in economics and management. This program focused on foundational principles in economics and management.