Open to opportunities

Idongesit Ntteh

@idongesitntteh

I resolve banking customer inquiries, complaints, and account requests across phone, email, and in-person channels.

At Union Bank of Nigeria, I handle customer inquiries across phone, email, and in-person channels, resolving complaints and supporting account opening and maintenance.

I've spent over eight years supporting customer relationships, maintaining accurate records, verifying customer information, and educating customers on banking products. I bring strong documentation, data-entry, CRM, and administrative support skills while protecting confidentiality and collaborating with internal teams.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Executive

Current

Union Bank of Nigeria

Mar 2018 - Present (8 years 5 months)

Handle customer inquiries via phone, email, and in person; resolve complaints; assist with account opening and maintenance; verify customer information; maintain accurate customer records; educate customers on products; collaborate with internal teams; ensure compliance and confidentiality.