Miracle Eme

I'm currently supporting customers at United Bank for Africa, managing 100+ monthly interactions, explaining banking processes, following up on requests, and maintaining accurate customer records.

Previously, I supported administrative and customer-facing requests at The Banquet House, coordinating meetings, schedules, correspondence, and follow-ups across multiple priorities.

At Rosevine Hospital, I served as a first point of contact for patients and visitors, responding to appointment and service enquiries while coordinating referrals with healthcare and administrative teams.

I bring customer communication, active listening, complaint resolution, documentation, and first-line support experience across banking, healthcare, administration, and education. I'm seeking an entry-level customer support or customer service role, particularly in remote and digitally enabled environments.