Idah Nkosi

As a Telemarketer, I completed hundreds of calls daily to new prospects, building a sales pipeline and fostering customer relationships through strong persuasion and active listening. I delivered tailored sales pitches and recorded customer information in the internal database.

As a Telemarketer, I completed hundreds of calls daily to build a sales pipeline, utilizing strong persuasion and active listening skills. I delivered scripted pitches and adjusted them to meet individual customer needs, while also upselling and recording customer information in the internal database.

In this role, I sourced customers for the game store card, handled inquiries, and collaborated with the sales team to negotiate payments. I utilized critical thinking to resolve issues and oversaw business development to create new client opportunities.

In this role, I sourced customers for the store card, handled customer inquiries, and worked with the sales team to negotiate payments. I utilized critical thinking to solve problems and oversaw business development to create new client opportunities.

As a Telesales Agent, I conducted cold calls to prospective customers, leveraging sales skills to exceed quotas. I managed telemarketing operations and provided knowledgeable responses about company offerings while maintaining customer relationships.

I assisted customers with booking airline tickets and resolving inquiries through a positive attitude. I documented calls and complaints, adhering to company policies to meet call-time and quality standards.

As a Telesales Agent, I conducted cold calls to prospective customers, leveraging my sales skills to exceed quotas. I managed telemarketing operations and provided knowledgeable responses about our offerings while maintaining customer relationships.

In my role as a Sales Clerk, I signed up new prospects and met with existing customers to discuss their needs. I maintained high client satisfaction ratings and achieved monthly sales goals through effective product promotion and client engagement.

In my role as a Sales Clerk, I signed up new prospects and met with existing clients to discuss their needs. I achieved monthly sales goals and maintained high client satisfaction through exceptional service delivery.

As a Call Centre Customer Service Representative, I booked airline tickets and assisted hundreds of customers daily. I resolved concerns, documented calls, and adhered to company policies to maintain high standards of service.

In this position, I completed cold calls and handled telemarketing operations effectively. I provided knowledgeable responses about company offerings and built strong customer relationships through active listening and persuasion.

As a Telemarketer, I conducted cold calls and managed telemarketing operations, providing knowledgeable responses about our offerings and building customer relationships through effective communication.

As a Receptionist, I confirmed appointments, managed client communications, and resolved customer issues. I greeted visitors and provided assistance while managing multiple tasks efficiently.

In my role as a Receptionist, I confirmed appointments, managed client communications, and resolved customer complaints. I provided friendly assistance and maintained client records efficiently.

Completed a course in Search Engine Optimization, gaining skills in improving website visibility and traffic.

Completed an Introduction to Data Analytics course, learning the basics of data interpretation and analysis.

Completed a course in Search Engine Optimization, focusing on inbound marketing strategies and tools.

Completed matriculation with a focus on foundational education.

Completed a course in Search Engine Optimization, gaining skills in optimizing website visibility and traffic.

Completed an Introduction to Data Analytics course, learning to analyze and interpret data effectively.

Completed a course in Search Engine Optimization, focusing on strategies to improve online presence.

Studied Digital Marketing Strategies, gaining insights into effective marketing techniques in the digital space.

Studied Digital Marketing Strategies, learning effective techniques for online marketing and brand management.