Ian Jay Juevesano
@ianjayjuevesano
I resolve customer concerns and provide reliable technical support.
PhilippinesWhat I'm looking for
I've supported customers at Concentrix by resolving inquiries and account concerns, documenting interactions accurately, and meeting performance and quality standards in a fast-paced team environment.
As an IT Intern at PAGASENSO Microfinance Credit Cooperative, I performed hardware and software troubleshooting, supported staff and clients, and assisted with system maintenance and software testing. With a Bachelor of Science in Information Technology, I bring customer service, technical support, data management, and strong communication skills to remote support and administrative work.
Experience
Work history, roles, and key accomplishments
Assisted customers with inquiries, account concerns, and issue resolution. Delivered professional customer support while meeting performance and quality standards.
IT Intern
PAGASENSO Microfinance Credit Cooperative
Feb 2025 - Jun 2025 (4 months)
Performed hardware and software troubleshooting. Provided technical support to staff and clients and assisted with system maintenance and software testing.
Education
Degrees, certifications, and relevant coursework
Cebu Technological University – Tuburan Campus
Bachelor of Science, Information Technology
Bachelor of Science in Information Technology degree from Cebu Technological University – Tuburan Campus.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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