Hugo Okafor

Provided face-to-face customer service, assisted with product selection, handled complaints, and supported daily store operations.

Managed day-to-day community interactions, increased engagement, coordinated communication, and prepared reports.

Moderated an online community of 3,000+ members, responded to 50+ support inquiries, and enforced community guidelines.

Pursuing a Bachelor of Engineering in Mechanical Engineering, with an expected graduation in October 2027.