Open to opportunities

Honward Rayben Cerceña

@honwardraybencercea

Message

I'm an Executive Virtual Assistant / Customer Service Representative / Information Technology.

Philippines

Message

What I'm looking for

I am looking for a job that offers a positive company culture, opportunities for growth, and the chance to utilize my skills in customer service and virtual assistance. I thrive in fast-paced environments and enjoy taking on new challenges. I am eager to contribute to a team and make a meaningful impact.

I, Honward Rayben Cerceña, am a committed and diligent worker with a tireless commitment to quality and a passion for getting things done. Throughout my career, I have faced challenges head-on, seeing them as opportunities for development and education. Whether it's working with coworkers, taking on challenging tasks, or meeting deadlines, I approach every task with positivity and unwavering dedication.

With experience in TATA Consultancy Services and Iqor PH, I have honed my skills in fixing billing, collections, tech appointments, account changes, and troubleshooting concerns. Additionally, my internship at Mekeni Food Corp allowed me to gain hands-on experience in machine operation in the food processing industry.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

TATA Consultancy Services

Fixing billing, collections, tech appointments, and account changes concerns for a major telecommunications company providing TV service in Australia.

Billing Collections Tech Customer Service Project Management Social Media Management Digital Marketing Email Marketing

Customer Service Representative

Iqor PH

Managing billing, collections, account management/changes, and troubleshooting concerns for a leading telecommunication company providing mobile and Internet services.