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@abigaelpamintuan
I am a customer-focused virtual assistant delivering expert chat and voice support.
PhilippinesI am a customer-focused support professional with over a year of hands-on experience in chat and voice support.
At TTEC and iQor I consistently exceeded performance targets and earned top site-wide satisfaction scores, managing high volumes of customer inquiries with accuracy, empathy, and professionalism.
I excel at multitasking, order processing, ticketing systems, lead generation, and resolving complex issues under pressure, and I am comfortable using tools such as Conversational Cloud, Avaya, Google Workspace and Microsoft Office.
I'm seeking a Virtual Assistant role where I can deliver reliable remote support, clear communication, and a strong commitment to client satisfaction while continuing to grow professionally.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
TTEC
Jul 2024 - Aug 2025 (1 year 1 month)
Delivered chat-based customer support for over a year, consistently exceeding performance targets and achieving top site-wide satisfaction scores while managing high inquiry volumes.
iQor
Mar 2024 - Jul 2024 (4 months)
Handled inbound customer inquiries across phone, chat, and email, resolving issues efficiently while maintaining quality and accuracy over a four-month term.
KFC
Jul 2023 - Jan 2024 (6 months)
Worked as a crew member delivering fast, accurate food service and maintaining high standards of cleanliness and customer satisfaction during high-volume shifts.
Degrees, certifications, and relevant coursework
OBBachelor of Science, Medical Technology
2021 - 2023
Completed Bachelor of Science in Medical Technology at Our Lady of Fatima University (Bacolor) from 2021 to 2023.
OFSenior High School Diploma, Senior High School
2019 - 2021
Completed Senior High School diploma at Our Lady of Fatima University (San Fernando) from 2019 to 2021.
Junior High School, Junior High School
2015 - 2019
Completed junior high education at Pampanga High School from 2015 to 2019.
Primary School, Primary Education
2009 - 2015
Completed primary education at Sindalan Elementary School from 2009 to 2015.
PhilippinesYou can contact Abigael and 90k+ other talented remote workers on Himalayas.
Message Abigael
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