juvy marie

JM

Open to opportunities

juvy marie

@juvymarie

Detail-oriented Virtual Assistant skilled in Microsoft 365 and admin support.

What I'm looking for

I seek a role providing administrative and virtual support in a collaborative team, with opportunities to learn new tools, take on customer-facing responsibilities, and contribute reliably to operational efficiency.

I am a dedicated Virtual Assistant with experience supporting administrative operations, customer service, and technician teams. I reliably handle document management, scheduling, and digital tasks while leveraging Microsoft 365, video editing, and digital marketing skills to improve workflow and service quality.

At EMCOR Inc. I supported customer service and technician activities—attending to customer complaints, scheduling appliance services, and assisting with repairs—while also serving as Head Office Assistant performing both paper and digital office responsibilities. I am eager to continue learning new tools and deliver reliable, high-quality support to teams.

Experience

Work history, roles, and key accomplishments

EI

Customer Service Officer

Emcor Inc.

Jan 2025 - Present (1 year 5 months)

Handled customer complaints and scheduled appliance check-ups and cleanings, improving service responsiveness and client satisfaction.

Customer Service Scheduling Communication Documentation English

EI

Technician Trainee

Emcor Inc.

Assisted technicians with repair and maintenance of electronic appliances, gaining practical troubleshooting and hands-on technical experience.

Maintenance Technical Support Documentation Teamwork Troubleshooting

EI

Head Office Assistant

Emcor Inc.

Performed paper and digital administrative tasks for the vocational teacher head office department, streamlining documentation workflows.

Administrative Support Document Management Data Entry Communication Organization

Education

Degrees, certifications, and relevant coursework

UP

University of Southeastern Philippines

Bachelor, Technical/Vocational Studies

2022 -

Pursuing studies at the University of Southeastern Philippines since 2022; coursework related to technical and vocational support roles.

Tech stack

Software and tools used professionally

Gmail

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