Open to opportunities

Sarah Lyn Santos

@sarahlynsantos

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Detail-oriented Virtual Assistant with 5 years of diverse experience.

Philippines

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What I'm looking for

I am looking for a role that values organization and efficiency, with opportunities for growth.

I am a detail-oriented Virtual Assistant with over 5 years of experience providing comprehensive support across various industries. My expertise lies in social media management, appointment setting, administrative tasks, customer service, and data entry. I focus on organization and efficiency, ensuring seamless execution of tasks such as cold calling, calendar management, and social media maintenance.

My goal is to be a reliable assistant, allowing business owners to concentrate on their core objectives while I manage daily operations. I have successfully delivered engaging online English lessons as an ESL Teacher, developed customized lesson plans, and managed class schedules, which has honed my ability to communicate effectively and adapt to different needs.

Throughout my career, I have utilized various tools and platforms to enhance productivity and streamline workflows. I am committed to providing high-quality support that not only meets but exceeds expectations, ensuring that every task is completed with precision and care.

Experience

Work history, roles, and key accomplishments

ESL Teacher

Maxtalk

Sep 2023 - Jan 2025 (1 year 4 months)

Delivered engaging online English lessons to students of various age groups and proficiency levels, fostering a positive learning environment. Developed customized lesson plans to meet students' specific learning needs, focusing on vocabulary building, grammar, pronunciation, and conversational skills.

Lesson planning Vocabulary Building

General Administrative Secretary and Receptionist

Berlitz Language Center

Jun 2014 - Jun 2019 (5 years)

Handled all front desk responsibilities, including answering calls, greeting clients, and providing customer service to walk-in visitors. Managed scheduling, calendar coordination, and appointment setting for instructors, ensuring smooth class flow and minimal scheduling conflicts.

Customer Service Client Greeting Scheduling Calendar Management Appointment Setting Data Entry

Education

Degrees, certifications, and relevant coursework

Wesleyan University

Bachelor of Science in Hotel and Restaurant Management, Hotel and Restaurant Management

Completed a Bachelor of Science in Hotel and Restaurant Management. Gained foundational knowledge and practical skills relevant to the hospitality industry.