Justine Faith User

I am a detail-oriented virtual assistant with experience supporting entrepreneurs, coaches, and professionals through administrative management, customer chat support, and branch operations. I combine strong communication skills with a results-driven approach to streamline workflows and boost client productivity.

My background includes part-time remote chat support where I managed high-volume real-time customer interactions, updated knowledge bases, and contributed to process improvements. I consistently met performance targets while maintaining clear, professional written communication.

Previously, I served as a full-time branch manager for a local beverage shop, supervising daily operations, leading staff performance, managing inventory and cost control, and ensuring consistent customer satisfaction. Those operational and people-management experiences inform my pragmatic approach to virtual assistance.

I hold a Bachelor of Science in Medical Technology and ongoing legal studies, and I pursue continuous training in tools and platforms like Canva, Photoshop, Shopify, Amazon product research, social media marketing, and virtual assistant programs. I focus on delivering reliable, creative, and efficient support that helps clients scale their businesses.