Eyh Cee

I’m a Virtual Assistant driven by over five years of growth in the BPO industry. I bring strong organizational, communication, and multitasking abilities, and I’m passionate about helping businesses thrive through reliable, high-quality remote support.

In my account management work, I managed 100+ client accounts from onboarding to retention. I also handled end-to-end social media management—content planning, content creation, scheduling, engagement, and analytics—while using administrative support like data entry and calendar management to reduce cancellations through proactive communication.

As an Advisor II – Technical Support Agent, I resolved technical issues and ensured customer satisfaction while meeting performance goals for response time and resolution quality. I used tools such as GoHighLevel (GHL), HubSpot, Salesforce, Hootsuite, Meta Business Suite, and supported workflow execution with Notion and Trello; I also worked in inside sales by reaching out to leads, nurturing relationships, and closing deals without in-person meetings.