Eyh Cee
@eyhcee
Virtual Assistant with 5+ years in BPO, delivering organized, data-driven client support.
What I'm looking for
I’m a Virtual Assistant driven by over five years of growth in the BPO industry. I bring strong organizational, communication, and multitasking abilities, and I’m passionate about helping businesses thrive through reliable, high-quality remote support.
In my account management work, I managed 100+ client accounts from onboarding to retention. I also handled end-to-end social media management—content planning, content creation, scheduling, engagement, and analytics—while using administrative support like data entry and calendar management to reduce cancellations through proactive communication.
As an Advisor II – Technical Support Agent, I resolved technical issues and ensured customer satisfaction while meeting performance goals for response time and resolution quality. I used tools such as GoHighLevel (GHL), HubSpot, Salesforce, Hootsuite, Meta Business Suite, and supported workflow execution with Notion and Trello; I also worked in inside sales by reaching out to leads, nurturing relationships, and closing deals without in-person meetings.
Experience
Work history, roles, and key accomplishments
Account Manager
Cotabato State University
Jul 2025 - Mar 2026 (8 months)
Managed 100+ client accounts from onboarding to retention, handling end-to-end social media operations (content creation, scheduling, and engagement). Improved client satisfaction and reduced cancellations through proactive communication and performance analysis.
Resolved technical issues and handled customer inquiries as an Advisor II–Technical Support Agent. Met performance goals in response time and resolution quality, and improved workflows through team collaboration.
Education
Degrees, certifications, and relevant coursework
Cotabato State University
Bachelor of Science
2018 -
Studied for a Bachelor of Science at Cotabato State University starting in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
Interested in hiring Eyh?
You can contact Eyh and 90k+ other talented remote workers on Himalayas.
Message EyhFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
