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Erica Joy Pascual

@ericajoypascual

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I’m a proactive virtual assistant specializing in social media, Canva design, and administrative support.

Philippines

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What I'm looking for

I seek remote or hybrid roles managing social media, content, and admin tasks within collaborative teams; I value clear processes, opportunities to improve workflows, flexible time zones, and roles that drive growth and efficiency.

I help professionals and teams stay organized and focused by managing content creation, digital coordination, communication, and documentation. I work proactively with attention to detail, creating 3–4 Canva posts weekly, managing 30–50 client bookings, improving appointment turnaround by 25%, reducing admin errors by 40%, and boosting social engagement by 50% in two months.

My background in sales and customer service strengthens my client-facing and process-improvement skills — I increased lead conversion by 30%, ran Facebook ads with 4.8x ROAS, exceeded sales quotas 9 of 10 months, and served as a team lead managing high-volume transactions and staff training. I hold a B.S. in Hospitality Management (Cum Laude) and CEFR C1 English proficiency, and I focus on clear processes, SOPs, and reliable, timely support.