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Asaliah Cañeda

@asaliahcaneda

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Administrative Assistant | Operations & Coordination | Remote Support

Philippines

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What I'm looking for

I’m looking for a stable remote job where I can use my skills, learn new things, and gain more experience. I enjoy working with people, solving problems, and keeping things organized. I’m open to different opportunities where I can contribute to the team, do my work well, and grow with the company.

I’m a results-driven professional with strong skills in customer service, CRM management, administrative support, and problem-solving. I excel at handling customer concerns, managing accurate records, coordinating operations, and adapting to new technologies. I also bring creativity in social media marketing and experience using AI tools to streamline workflows. I’m organized, detail-oriented, proactive, and committed to helping businesses improve efficiency and deliver excellent customer experiences.

Experience

Work history, roles, and key accomplishments

Social Media Marketing Manager

PruLife UK - Eastern Summit

Mar 2026 - May 2026 (2 months)

Automated candidate engagement using ChatGPT and ManyChat, managed 100+ candidates, and created social media graphics and TikTok videos that generated 160K+ views and 100+ applications.

ChatGpt ManyChat Google Form Google Sheets Canva Capcut TikTok Marketing Social Media Marketing Recruitment

Administrative Assistant

MK Sports Apparel

Jan 2026 - Feb 2026 (1 month)

Managed weekly payroll, conducted cold outreach securing 50+ new clients, and oversaw bulk orders with 100% successful completion and quality control.

Payroll Processing Cold Outreach Client Communication Order Management Quality Control Google Sheets

Event Coordinator

MAV Digital Solutions

Jan 2026 - Feb 2026 (1 month)

Coordinated planning for 2 major events, managed logistics and procurement, and oversaw stage operations for the Casino Plus Angpao Rain Gala.

Event Planning Logistics Procurement Quotations Project Proposal Stage Operations

Fulfillment & Production Assistant

Shoyuzuke

Dec 2025 - Jan 2026 (1 month)

Managed customer communications via Meta Business Suite, tracked sales and inventory in Google Sheets, and processed Grab orders through POS with 100% accuracy.

Meta Business Suite Google Sheets POS systems Order Fulfilment Inventory Management Client Communication

Chat Support Representative - Tier 1

Lyft

Nov 2023 - Oct 2025 (1 year 11 months)

Delivered high-volume customer support to U.S.-based clients, achieving sub-1-minute response times and under-4-minute resolutions while handling up to 40 chats daily. Earned Top Performer and Quality Assurance Mastery Award.

Customer Support Zendesk CRM Live Chat Email Support Quality Assurance Account Management

Credit & Collections Specialist

Credit One Bank

Aug 2023 - Oct 2023 (2 months)

Managed delinquent accounts, conducted outbound calls, and negotiated payment plans with U.S.-based customers, resolving concerns within 20 minutes or less per call.

Collections Customer Service Negotiation Avaya CRM Outbound Calls Account Management

Education

Degrees, certifications, and relevant coursework

First City Providential College

Bachelor of Science in Business Administration, Marketing Management

Bachelor of Science in Business Administration with a major in Marketing Management, expected to complete in 2026.

HubSpot Academy

Inbound Marketing Certification, Marketing

Completed certifications in Content Marketing, Inbound Marketing, Social Media, and Digital Marketing in 2025.

HubSpot Academy

Content Marketing Certification, Marketing

Completed certifications in Content Marketing, Inbound Marketing, Social Media, and Digital Marketing in 2025.

HubSpot Academy

Digital Marketing Certified, Marketing

Completed certifications in Content Marketing, Inbound Marketing, Social Media, and Digital Marketing in 2025.

HubSpot Academy

Social Media Certification, Marketing

Completed certifications in Content Marketing, Inbound Marketing, Social Media, and Digital Marketing in 2025.

Ask Lex Ph Academy

Continuous Improvement Applications to the Industry, Continuous Improvement

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.

TESDA

SMART Technopreneurship 101, Technopreneurship

Completed SMART Technopreneurship 101 certification in 2024.

Saylor Academy

BUS300 Operations Management, Operations Management

Completed BUS300 Operations Management course in 2024.

Ask Lex Ph Academy

Introduction to Quality Management System, Quality Management

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.

Ask Lex Ph Academy

Key Inputs in Strategic Planning, Strategic Planning

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.

Ask Lex Ph Academy

Lean Product Development, Product Development

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.

Ask Lex Ph Academy

Introduction to Inventory Management, Inventory Management

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.

International Society of Six Sigma Professionals

Lean Six Sigma White Belt Certification for Service Industry, Six Sigma

Earned Lean Six Sigma White Belt Certification for Service Industry in 2024.

Ask Lex Ph Academy

Project Management Certification, Project Management

Completed multiple certifications in quality management, continuous improvement, strategic planning, lean product development, inventory management, and project management in 2024.