Open to opportunities

Kenji Pascua

@kenjipascua

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Hospitality-trained virtual assistant skilled in administration, communication, and creative digital support.

Philippines

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What I'm looking for

I seek a virtual assistant role where I can apply administrative, organizational, and creative skills in a collaborative, growth-oriented company.

I am a Hospitality Management graduate from University of Baguio transitioning into virtual assistance, bringing a service-oriented mindset, adaptability, and strong communication to administrative roles.

I have completed multiple practical trainings and workplace roles—front desk, cafe operations, and assistant operations—totaling hundreds of hours coordinating kitchen and dining tasks, managing schedules, handling email communications, and supporting promotional campaigns.

I deliver meticulous task management, data organization, basic financial reporting, and creative content support (photo/video editing and graphic materials), aiming to provide efficient virtual support that helps companies grow and maintain client satisfaction.

Experience

Work history, roles, and key accomplishments

Assistant Operation Manager

19Hundred Workspace

Jan 2025 - Jul 2025 (6 months)

Handled sales reports, managed calendars, supported promotional initiatives, input financial data, and created graphic materials to improve operational efficiency and support company objectives.

Sales Reporting Calendar Management Graphic Design Promotion Attention To Detail

Front Desk Executive

19Hundred Workspace

Feb 2024 - Dec 2024 (10 months)

Delivered customer assistance, managed schedules and appointments, provided email support, and assisted with promotional activities to support workspace operations and client satisfaction.

Customer Service Calendar Management Email Support Promotional Activities Administrative Support Communication Scheduling Client Relations

Barista / Cafe Station

Bonchon

Feb 2024 - Dec 2024 (10 months)

Maintained quality control, assisted in menu creation, delivered customer service, and developed marketing promotions using photo and video editing tools to support business growth.

Menu Development Customer Service Capcut Promotion Communication

Front Desk Executive

Cafe by the Ruins

Sep 2023 - Dec 2023 (3 months)

Provided exceptional customer assistance, managed appointments and schedules, handled email communications, and supported promotional campaigns across front-desk and service areas, improving client satisfaction.

Customer Service Scheduling Email Communication Time Management Promotion Communication Multitasking

Education

Degrees, certifications, and relevant coursework

University of Baguio

Bachelor of Science, Hospitality Management (Professional Culinary Arts)

2017 - 2023

Graduated with a Hospitality Management degree specializing in Professional Culinary Arts, applying hospitality skills, service orientation, and practical culinary training.

Computer Application Training

Certificate, Computer Applications

2018 - 2018

Completed a short course in computer applications including SAP Business One, earning a Certificate of Achievement and skills in finance, reporting, and integrated platform management.

Baguio City High School

High School Diploma, Secondary Education

2012 - 2017

Completed secondary education at Baguio City High School with emphasis on general secondary curriculum and development of communication and organizational skills.