Emmanson Emmanson
@emmansonemmanson
I convert qualified prospects through high-volume outbound calling, consultative selling, and disciplined follow-up.
NigeriaWhat I'm looking for
At Loftus Bank, I make 50–70 outbound calls daily, manage 80–120 active prospects monthly, and achieve 15–20% conversion among qualified leads while consistently delivering 90–110% of sales targets.
Across Central Mortgage Bank and BLUEROSE Medical Diagnostics, I’ve built customer relationships through needs-based selling, objection handling, responsive support, accurate CRM documentation, and structured follow-up.
Experience
Work history, roles, and key accomplishments
Outbound Sales Representative / Telesales Agent
Loftus Bank
Sep 2024 - Present (2 years)
Conducts 50-70 outbound calls daily, manages a pipeline of 80-120 prospects monthly, and achieves 90-110% of monthly sales targets. Maintains CRM records for 200+ customer interactions monthly.
Telesales / Customer Sales Representative
Central Mortgage Bank
Nov 2021 - Aug 2024 (2 years 9 months)
Contacted 40-60 customers daily to introduce mortgage solutions, converted 15% of qualified prospects, and managed follow-ups for 100+ prospects monthly. Maintained 95% accuracy in lead records.
Customer Service & Sales Representative
Bluerose Medical Diagnostics
Dec 2019 - Sep 2021 (1 year 9 months)
Handled 30-50 customer interactions daily, resolved 90% of routine enquiries same-day, and managed 10-15 escalated cases weekly. Maintained 95% accuracy in customer records and strengthened relationships with 100+ customers monthly.
Education
Degrees, certifications, and relevant coursework
Estam University
Master of Science, Project Management
2025 - 2025
Pursued a Master of Science in Project Management at Estam University, Benin Republic, from January to November 2025.
Estam University
Bachelor of Science, Human Resource Management
2021 - 2024
Completed a Bachelor of Science in Human Resource Management at Estam University, Benin Republic, from February 2021 to October 2024.
Amazing Grace Institute
Professional Course, Data Analysis
2021 - 2021
Completed an Introduction to Data Analysis course at Amazing Grace Institute from July to September 2021.
Estam University
Bachelor of Science, Human Anatomy
2016 - 2019
Completed a Bachelor of Science in Human Anatomy at Estam University, Benin Republic, from March 2016 to December 2019.
Udemy
Professional Diploma, Remote Customer Support
Completed a Professional Diploma in Remote Customer Support through Udemy.
Gamma Data Analytics
Professional Course, Data Analysis
2022 - 2022
Completed a course in Programming in Python and Advanced Data Analysis at Gamma Data Analytics from February to April 2022.
Udemy
Professional Course, Customer Service
Completed a course on Customer Service with AI: Practical Skills and Automation through Udemy.
Udemy
Professional Course, Customer Service
Completed a course on Customer Service Training: Dealing with Difficult Customers through Udemy.
Udemy
Professional Course, Customer Service
Completed a course on Conflict Management and De-Escalation in Customer Service through Udemy.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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