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Heidi Cowgill

@heidicowgill

I lead high-volume retail operations, grow sales, develop leaders, and launch successful store concepts.

United States
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What I'm looking for

I'm looking to lead retail operations, develop high-performing teams, strengthen customer experiences, and scale training, merchandising, and operational best practices across stores or districts.

I've led high-volume retail operations at Bealls Retail Group since 2014, managing Bealls Florida, Bealls Outlet, and Home Centric. I launched Florida's first standalone Home Centric while driving profitable performance, compliance, and customer service.

As a P&L owner, I improve sales growth, margin, and operational efficiency through inventory and shrink control, store layouts, and visual merchandising. I build strong customer experiences through focused sales execution and conversion strategies.

I've served as a District Trainer and Talent Captain, creating weekly training trackers and leading district operations training for new managers. I mentor associates into assistant manager and store manager roles through repeatable coaching and development programs.

Earlier, I managed top-performing stores for American Eagle Outfitters, Sprint, Charlotte Russe, Ann Taylor, Burlington Coat Factory, and Pier One Kids. At Sprint, my store ranked in the Top 100 nationwide, and I earned the #1 national ranking for individual public sector accounts from 2009 to 2011.

Experience

Work history, roles, and key accomplishments

BG

Store Manager

Bealls Retail Group

Sep 2014 - Jun 2026 (11 years 9 months)

Directed all store operations for a high-volume location, ensuring profitable performance, regulatory compliance, and exceptional customer service. Led, coached, and developed store teams and managers; served as District Trainer and Talent Captain and facilitated operations training for new managers across the district.

Education

Degrees, certifications, and relevant coursework

Florida State University logoFU

Florida State University

Bachelor of Science, Retail Fashion Merchandising

2001 - 2003

Pursued a Bachelor of Science in Retail Fashion Merchandising at Florida State University from 2001 to 2003.

Tech stack

Software and tools used professionally

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