Looking for a job

Guillermo Rivera

@guillermorivera

Message

I lead retail teams that grow sales, strengthen operations, and develop future leaders.

United States

Message

What I'm looking for

I'm seeking opportunities to grow in corporate leadership, operations, human resources, or customer experience management, where I can develop teams, improve execution, and drive business results.

I've led retail operations at Foot Locker and Champs Sports, growing sales, improving execution, and building high-performing teams across Florida and Puerto Rico. I was recognized as Manager of the Year 2025 for leadership, mentorship, and business results.

I bring hands-on experience in recruiting, coaching, merchandising, inventory planning, allocation analysis, and customer experience. I'm focused on developing people, improving operational consistency, and creating accountable teams that deliver strong results.

Experience

Work history, roles, and key accomplishments

Current

General Store Manager

Current

Foot Locker, Inc.

Apr 2026 - Present (5 months)

Lead store operations including recruiting, hiring, coaching, merchandising, inventory management, and operational execution. Recognized as Manager of the Year 2025 for leadership excellence and sales performance.

Retail Operations Recruitment Hiring Coaching Merchandising Inventory Management Operational Execution Leadership team development Customer Experience Sales Growth Employee Engagement

Store Manager

Foot Locker, Inc.

Jan 2022 - Dec 2025 (3 years 11 months)

Managed day-to-day retail operations, staffing, customer service, and performance management. Led recruiting and team development initiatives to improve employee performance and retention.

Retail Operations Staffing Customer Service Performance Management Recruitment team development Employee Retention Leadership Coaching Customer Engagement

Allocation Intern

Foot Locker, Inc.

May 2023 - Aug 2023 (3 months)

Analyzed allocation strategies using sales performance data and inventory trends. Supported forecasting and inventory planning initiatives through detailed reporting and analysis.

Allocation Sales Performance Analysis Market Trends Forecasting Inventory Planning Reporting Analysis Category Analysis SKU Analysis Brand Performance

Store Manager

Champs Sports

Jan 2018 - Dec 2022 (4 years 11 months)

Oversaw sales operations, scheduling, inventory control, and employee development. Implemented cross-training initiatives to improve operational consistency and team productivity.

Sales Operations Scheduling Inventory Control Employee Development Cross Training Operational Consistency Team Productivity

Assistant Manager

Champs Sports

Jan 2015 - Dec 2018 (3 years 11 months)

Supported recruiting, onboarding, training, and employee engagement initiatives. Assisted in driving sales performance and delivering exceptional customer service.

Recruitment Onboarding Training Employee Engagement Sales Performance Customer Service