A P
@ap04
I lead high-volume retail teams, sales, merchandising, and customer experiences.
United StatesWhat I'm looking for
I've led store operations, team development, sales performance, and customer experience at Five Below, Family Dollar, and The Palms at Bethany Beach.
At Five Below, I lead daily operations in a high-volume environment, coach teams of 5–15 associates, monitor sales performance, oversee cash handling, and support hiring, onboarding, scheduling, and employee development. I have also directed merchandising execution, inventory management, product flow, and seasonal promotional displays.
At Family Dollar, I managed store operations, scheduling, inventory controls, loss prevention, and associate training. During a temporary Acting General Manager assignment, I took on full responsibility for staffing, asset protection, inventory management, and store performance.
With more than 10 years in retail management, I build organized teams, maintain strong operational standards, and create customer experiences that support sales goals.
Experience
Work history, roles, and key accomplishments
Lead daily store operations in a high-volume retail environment, managing and developing teams of 5-15 associates. Drive customer satisfaction and monitor sales performance to achieve company goals.
Directed merchandising execution, product flow, and inventory management, maintaining visual standards and implementing seasonal displays to maximize profitability.
Assistant Manager
Family Dollar
Dec 2021 - Nov 2022 (11 months)
Managed daily store operations, supervised team members, and coordinated schedules while ensuring operational and cash-handling accuracy.
Acting General Manager
Family Dollar
Feb 2022 - Apr 2022 (2 months)
Temporarily assumed full General Manager responsibilities to fill a leadership vacancy, overseeing store operations, staffing, asset protection, and loss prevention.
Store Manager
The Palms at Bethany Beach
Jan 2012 - Dec 2021 (9 years 11 months)
Managed all aspects of store operations, sales, staffing, and customer service, including recruiting, hiring, training, and developing employees.
Customer Service Representative
Winn-Dixie
Apr 2010 - May 2011 (1 year 1 month)
Delivered exceptional customer service and product recommendations, processed transactions accurately, and promoted company programs and special offers.
Education
Degrees, certifications, and relevant coursework
Flagler Palm Coast High School
High School Diploma, General Studies
2008 - 2012
Completed high school education at Flagler Palm Coast High School from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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