Hazel Bhuka
@hazelbhuka
Sales & Operations Administrator at Rent-A-Store, handling tenant accounts, lease documentation, payments and rental enquiries.
South AfricaWhat I'm looking for
At Rent-A-Store, I manage customer enquiries and support rental conversions, from consultations and quotations through lease documentation. I also maintain tenant accounts, process payments and resolve account and service queries.
Through Acumen Consulting, I provide part-time remote administration, coordinating calendars and preparing business documents for clients. I’m looking to continue growing in administration and support efficient office operations with reliable day-to-day support.
Experience
Work history, roles, and key accomplishments
Sales & Operation Administrator
Rent-A-Store
Dec 2024 - Present (1 year 10 months)
Manage customer enquiries across multiple channels, support sales targets, and handle leasing and account administration. Provide operational support and acting branch oversight during manager absences.
Virtual Administration Support
Acumen Consulting
Jul 2022 - Present (4 years 3 months)
Provide remote administrative support including email management, calendar coordination, and document preparation for multiple clients.
Debt Recovery Agent
Nutun
Oct 2023 - Nov 2024 (1 year 1 month)
Managed customer accounts and outstanding balances, conducted collections activity, and negotiated payment arrangements.
Customer Service Representative
DashBPO
Nov 2021 - Sep 2023 (1 year 10 months)
Provided customer service and account support to international customers via telephone and live-chat, resolving queries efficiently.
Sales Support & Account Associate
Bsure Holdings
Mar 2021 - Nov 2021 (8 months)
Supported sales operations, managed lead distribution, and provided administrative support to sales consultants.
Debt Collector
VVM Attorneys
Nov 2019 - Mar 2021 (1 year 4 months)
Supported sales operations and lead management, and provided administrative support to sales consultants.
Customer Service Representative
CCI
Dec 2016 - Mar 2019 (2 years 3 months)
Provided customer service and administrative support, managing sales leads and assisting sales consultants.
Personal Assistant to Financial Advisor
Liberty Life
Jun 2015 - Jan 2016 (7 months)
Provided comprehensive administrative support including calendar management, appointment scheduling, and document preparation.
Sales Agent
HomeMark
Jan 2015 - Jun 2015 (5 months)
Sold life insurance products, built customer relationships, and identified customer needs to present suitable solutions.
Education
Degrees, certifications, and relevant coursework
Wendywood High School
National Certificate, General
2009 - 2014
Completed National Certificate at Wendywood High School from 2009 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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