Open to opportunities

Kese Mokhobo

@kesemokhobo

Message

Detail-oriented Office Administrator with expertise in operational efficiency.

South Africa

Message

What I'm looking for

I am looking for a role that values efficiency and offers growth opportunities.

I am a highly organized and detail-oriented Office Administrator with a strong track record in administrative support, training coordination, and client relations. My experience includes managing executive functions, maintaining training records, overseeing logistics, and troubleshooting digital tools. I am passionate about streamlining processes and enhancing operational efficiency in a dynamic work environment.

Currently, I serve as an Office Administrator at Mercuri International, where I prepare training materials, assist management, and lead the administration of our coaching app. My proactive problem-solving skills have earned me recognition as the lead administrator for this app, showcasing my expertise in troubleshooting and system support. I am eager to leverage my administrative expertise to contribute to a growth-driven organization.

Experience

Work history, roles, and key accomplishments

Current

Office Administrator

Current

Mercuri International

Sep 2023 - Present (1 year 10 months)

Prepared training materials and assisted management with administrative tasks. Administered and troubleshot the coaching app, serving as the lead administrator.

Microsoft Office Google Workspace HubSpot Data Entry Troubleshooting

Customer Service Agent

Dollar Thrifty

Feb 2023 - May 2023 (3 months)

Built sustainable relationships and trust with customer accounts through open and interactive communication. Handled customer complaints, provided appropriate solutions, and followed up to ensure resolution.

Customer Service Sales Targets Communication Customer Relations

Relocation Sales Coordinator

Fidelity-ADT

Aug 2022 - Oct 2022 (2 months)

Ensured the client's security system was efficiently reconnected and relocated to the new property. Achieved reconnection targets by liaising with clients and effectively reconnecting their existing security system.

Microsoft Excel Security Systems

Rental Sales Agent

Avis Budget

Jan 2016 - Jun 2022 (6 years 5 months)

Assisted customers daily with the car rental procedure, ensuring that the terms and conditions were well presented. Executed sales and marketing initiatives to increase revenue for the company.

Sales Marketing Lead Generation Dispute Resolution Customer Relations

Receptionist

Virgin Active

Aug 2015 - Jan 2016 (5 months)

Answered, screened, and forwarded incoming calls. Processed payments for membership fees and guest fees.

Payment Processing Access Control Customer Service

Education

Degrees, certifications, and relevant coursework

University of the Free State

Bachelor's Degree, General Studies

Completed a Bachelor's Degree at the University of the Free State. The curriculum provided a strong foundation in various academic disciplines.

SheCodes

Certifications, Web Development & Coding

Completed multiple SheCodes Certifications in Web Development & Coding, acquiring practical skills in front-end web technologies. These certifications provided hands-on experience in building and designing websites.