Kese Mokhobo

Prepared training materials and assisted management with administrative tasks. Administered and troubleshot the coaching app, serving as the lead administrator.

Built sustainable relationships and trust with customer accounts through open and interactive communication. Handled customer complaints, provided appropriate solutions, and followed up to ensure resolution.

Ensured the client's security system was efficiently reconnected and relocated to the new property. Achieved reconnection targets by liaising with clients and effectively reconnecting their existing security system.

Assisted customers daily with the car rental procedure, ensuring that the terms and conditions were well presented. Executed sales and marketing initiatives to increase revenue for the company.

Answered, screened, and forwarded incoming calls. Processed payments for membership fees and guest fees.

Completed a Bachelor's Degree at the University of the Free State. The curriculum provided a strong foundation in various academic disciplines.

Completed multiple SheCodes Certifications in Web Development & Coding, acquiring practical skills in front-end web technologies. These certifications provided hands-on experience in building and designing websites.