Nes User

I am an administrative professional with over two years' experience improving client engagement and operational efficiency in healthcare and municipal settings.

I managed patient registration, appointment scheduling and record management, operated computer software, and provided hardware end-user support to streamline workflows and reduce administrative bottlenecks.

I previously worked as a national contact representative and as a debt-collection intern where I performed data capture, geo-locating, negotiated payment plans, handled high-volume outbound calls, and documented customer interactions.

I am studying Operations Management and pursue continuous learning through courses in customer service and emotional intelligence; I bring reliable communication, technical orientation and a customer-focused work ethic.