I’m looking for a full-time, long-term career where I can use my customer service and IT support experience while continuing to learn and grow. I value competitive pay, benefits, a respectful workplace, and opportunities for advancement. I want to find a company where I can contribute and build a lasting career.

darrwolf User
@harmonyk
Customer & IT Support Professional | Seeking a Long-Term Career with Growth, Stability & Respect
What I'm looking for
I’m a customer and IT support professional with experience in technical support, service desk operations, desktop support, customer service, and fast-paced retail environments. My background has taught me how to communicate clearly, troubleshoot problems, learn new systems quickly, manage competing priorities, and provide a positive experience even in challenging situations.
At this point in my career, I’m looking for more than simply my next job. I’m looking for a long-term career opportunity where I can build my skills, contribute to a team, grow with the company, and establish myself for the long term. I value employers who recognize the people behind the work, provide fair compensation and benefits, maintain a respectful workplace, and give employees opportunities to develop.
I’m especially interested in remote customer support, technical support, service desk, client support, and other roles where I can combine my technical background with my customer service experience. I’m open to learning new systems and processes and would be excited to join a company where I can grow and build a lasting career rather than continually searching for the next job.
Experience
Work history, roles, and key accomplishments
Deli Associate
Kroger
Aug 2026 - Oct 2026 (2 months)
Worked in the deli department at Kroger, handling customer service and food preparation tasks.
Freight Associate
Home Depot
Mar 2026 - Jun 2026 (3 months)
Handled freight and stocking duties at Home Depot, ensuring merchandise was properly placed and organized.
Cashier
Total Wine & More
Oct 2025 - Feb 2026 (4 months)
Processed customer transactions and provided service at Total Wine & More.
Haunted Actor
Blake's Apple Orchard
Sep 2020 - Dec 2025 (5 years 3 months)
Performed as a haunted actor at Blake's Apple Orchard, entertaining guests in a seasonal attraction.
Assistant Manager
Dollar Tree
Jun 2025 - Nov 2025 (5 months)
Assisted in managing store operations and staff at Dollar Tree.
Desktop Support
Michigan Medicine
Sep 2024 - Dec 2024 (3 months)
Provided desktop support services at Michigan Medicine, assisting with technical issues.
IT Service Desk Coordinator
TAZ Networks
Jan 2023 - Apr 2024 (1 year 3 months)
Coordinated IT service desk operations at TAZ Networks, managing support requests and ensuring timely resolution.
IT Service Desk Consultant
TAZ Networks
Jul 2022 - Jan 2023 (6 months)
Provided IT support and consultation at TAZ Networks, resolving technical issues for clients.
Sales Associate
Harbor Freight Tools
Nov 2021 - Jul 2022 (8 months)
Assisted customers and handled sales transactions at Harbor Freight Tools.
Freight/Sales Associate
Old Navy
Aug 2021 - Feb 2022 (6 months)
Managed freight and sales duties at Old Navy, ensuring store presentation and customer service.
Softlines Trainer
Meijer
Jun 2016 - May 2019 (2 years 11 months)
Trained and supported softlines team members at Meijer, ensuring quality standards and customer service.
Education
Degrees, certifications, and relevant coursework
Macomb Community College
Associate Degree, Information Technology
Pursued an Associate Degree in Information Technology with a focus on Website Programming.
Availability
Location
Authorized to work in
Salary expectations
Social media
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