Austin Z
@austinz
IT support and customer-service professional skilled in Windows and Linux.
What I'm looking for
I am an IT-driven support professional with hands-on experience in Windows, Linux, and server building, combined with strong customer-service roles in retail environments. I have performed technical support for employees, set up Windows systems, and learned Cisco networking through online coursework.
In retail positions, I consistently provided customer service, managed departments as needed, and supported e-commerce and produce operations. I bring practical troubleshooting skills, experience building and maintaining computer systems, and familiarity with multiple operating systems.
I seek to apply my technical foundation and customer-facing experience to a role where I can grow my IT skills, take on increasing responsibility for system administration, and contribute to reliable, user-centered technology support.
Experience
Work history, roles, and key accomplishments
Produce Clerk
Kroger
Feb 2023 - Nov 2023 (9 months)
Provided customer service and managed the produce department as needed, ensuring product quality and inventory accuracy.
E-Commerce Clerk
Kroger
Jun 2022 - Nov 2023 (1 year 5 months)
Supported online order fulfillment and customer service, managed department tasks to maintain order accuracy and timely pickups.
IT Support Intern
Family Health
Jun 2020 - May 2021 (11 months)
Provided technical support for employees and set up Windows systems, improving workstation reliability and reducing support turnaround.
Stocker
Walmart
Jun 2020 - Dec 2020 (6 months)
Performed shelf stocking and customer service duties to maintain store presentation and product availability.
Team Member
Taco Bell
Mar 2020 - Jun 2020 (3 months)
Prepared food and provided customer service in a fast-paced environment, maintaining quality and cleanliness standards.
Education
Degrees, certifications, and relevant coursework
Greenville Senior High School
High School Diploma, Computer and Information Sciences
High school diploma with participation in the CIS class in the Career Tech building.
Sinclair Community College
Non-degree coursework, Computer Science
Completed online computer science coursework covering Cisco networking, Windows, and Linux operating systems.
Availability
Location
Authorized to work in
Job categories
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