Harmit Kaur

I am a customer service and operations professional with multi-year experience across customer relations, telesales, and admissions documentation. I have a background in B.Com and a track record of meeting sales and service targets while maintaining high quality standards.

In previous roles I handled customer queries, managed outbound calls, and built strong client relationships while upselling products and providing financial advisory services. I also coordinated teams, trained new staff, and ensured timely operational reporting.

Most recently, I worked as an Admission Editor guiding applicants on SOPs, LORs and visa documents, conducting quality checks, and improving application materials. I consistently resolved applicant queries and managed operational documentation to streamline processes.

I am hardworking, a quick learner, and comfortable working under pressure; I bring strong communication, analytical skills, and a team-oriented mindset to roles that require meticulous document handling and customer-facing responsibilities.