Nese Sai Venkatesh
@nesesaivenkatesh
Customer-focused advisor with six years in academic operations delivering efficient, empathetic service.
IndiaWhat I'm looking for
I am a dedicated customer service professional transitioning from six years in academic operations, where I served as the primary point of contact for students, parents, and visitors and managed admissions, enrolments, and confidential records with accuracy and care.
I consistently resolved escalated complaints with empathy, implemented a structured inquiry tracking system that reduced response times, and played a central role in digitising school records to improve operational efficiency.
I bring strong communication, multitasking, and data-management skills, a customer-first mindset, and a track record of training staff and streamlining processes to deliver positive outcomes in fast-paced, people-facing roles.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
Ravi Raja High School
Jan 2019 - Present (7 years 1 month)
Served as primary student and parent liaison, managing admissions, records migration to digital systems, and resolving escalated complaints to improve satisfaction and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Jawaharlal Nehru Technological University, Anantapur
Bachelor of Technology, Technology
Grade: 56%
Completed a Bachelor of Technology at Jawaharlal Nehru Technological University, Anantapur, graduating in 2018 with a 56% aggregate.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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