Hannah ReissmannHR
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Hannah Reissmann

@hannahreissmann

Enterprise Customer Success Manager | Transforming Experiences | Collaboration Enthusiast

United States

What I'm looking for

Seeking a role that leverages my skills in relationship-building, project management, information technology, and communications to drive business growth and deliver empowering experiences.

As a seasoned customer success manager with 3 years of experience in an enterprise B2B SaaS environment, I leverage my skills in relationship-building, project management, and communications to deliver empowering experiences. With a diverse background in information technology, communications, and business intelligence, I excel in driving revenue growth and process success plans.

In my previous roles, I have consistently demonstrated my ability to build and maintain strong advisor relationships, proactively anticipate customer needs, and collaborate with cross-functional teams to drive business growth. I am enthusiastic about utilizing data analysis and visualization to inform strategic planning and drive customer success.

With a strong foundation in customer relationship management, project management, and business intelligence, I am confident in my ability to drive revenue growth and deliver exceptional customer experiences.

Experience

Work history, roles, and key accomplishments

JA

Enterprise Customer Success Manager

Jamf

Mar 2021 - Sep 2023 (2 years 6 months)

Managed a portfolio of 80 accounts, enhancing customer relationships and optimizing workflows. Achieved a retention rate of over 92% through proactive engagement and cross-functional collaboration. Developed training initiatives to improve customer success management and monitored data for strategic planning.

Education

Degrees, certifications, and relevant coursework

YP

York College of PA

Bachelor of Arts, Mass Communications

FU

Full Sail University

Master of Science, Business Intelligence

0

Tech stack

Software and tools used professionally

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