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Grace Labiyi

@gracelabiyi

I support customers and executives through organised, responsive administrative operations.

Nigeria
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What I'm looking for

I'm looking for a customer support or administrative operations role where I can manage client communication, CRM records, scheduling, order queries, and cross-functional coordination while supporting a remote or international team.

I've supported customer operations at Fourts Expopharm UK Ltd, DeepSea23 Resources UK Ltd, and Premier Marketing Consult NIG Ltd, managing client communications, order queries, records, and follow-ups across local and international teams.

At Fourts Expopharm, I managed CEO correspondence, coordinated meetings and travel across time zones, and maintained client documentation, reports, invoicing support, and follow-up processes using HubSpot and Google Workspace.

I bring over three years of experience in customer support, CRM administration, order management, calendar coordination, and cross-functional communication, with a proactive approach to resolving issues and keeping operations on track.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Science, Mass Communication

2021 - 2024

Pursued a Bachelor of Science in Mass Communication, developing strong communication and media skills.

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