Gnaly SeydiGS
Open to opportunities

Gnaly Seydi

@gnalyseydi

Experienced Customer Success Manager with a focus on client engagement.

Netherlands

What I'm looking for

I seek a role that fosters growth, collaboration, and innovative problem-solving.

With over a decade of experience in customer success and account management, I have honed my skills in driving client engagement and satisfaction across various industries. Currently, I serve as an Enterprise Customer Success Manager at Jamf, where I ensure successful Apple deployments and foster strong relationships with clients to enhance product adoption and retention.

My previous roles at International SOS and TE Connectivity have equipped me with a robust understanding of client services and operational excellence. I have a proven track record in managing client accounts, conducting business development, and delivering insightful analysis and reporting to support strategic decision-making. My ability to communicate effectively in multiple languages, including English, French, Spanish, Dutch, and more, allows me to connect with diverse client bases and address their unique needs.

I am passionate about leveraging technology and data to drive customer success and am committed to continuous professional development, as evidenced by my certifications in customer success operations and project management. I thrive in dynamic environments and am eager to contribute my expertise to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

JA
Current

Enterprise Customer Success Manager

Jamf

Oct 2022 - Present (2 years 7 months)

Responsible for ensuring successful Apple deployment within the Jamf portfolio, driving customer engagement, adoption, and retention through proactive touch points and success planning.

CW

Translator and Interpreter

Casa Mundo, Wereldhuis

Jan 2008 - Jan 2011 (3 years)

Supported social workers and provided translation and interpreting services for undocumented immigrants and refugees.

CS

Quality Controller

Cimsa Ingeniería de Sistemas

Apr 2006 - Apr 2008 (1 year 11 months)

Approved skydiving material after inspection to ensure compliance with specifications.

Education

Degrees, certifications, and relevant coursework

Amsterdam University of Applied Sciences logoAS

Amsterdam University of Applied Sciences

International Business

2024 -

EB

Educem Business

Business Administration

2005 -

U(

Université Anta Cheikh Diop (UCAD)

Law

2003 -

CS

Collège Saint-Michel

Baccalauréat

2001 -

Specialty in Social Sciences and Literature.

Tech stack

Software and tools used professionally

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