Kamelia Hajjaji
@kameliahajjaji
I drive enterprise renewals, customer adoption, retention, and expansion across SaaS portfolios.
What I'm looking for
I'm driving contract renewals and customer growth at GitHub, aligning solutions to evolving client needs, negotiating terms, and identifying upsell and cross-sell opportunities.
Previously at LaunchDarkly, I managed enterprise renewals, created success plans that supported adoption and value realization, and partnered across teams to resolve customer needs. I also expanded into French and Nordic markets as a Business Development Representative, exceeding targets in EMEA.
My commercial experience includes Snowflake, Aircall, Zoom, and Oracle, where I built pipeline through outbound prospecting, product demonstrations, lead generation, negotiation, and customer-focused sales conversations.
I'm most effective when connecting customer goals with technology, working cross-functionally, and turning strong relationships into retention and growth.
Experience
Work history, roles, and key accomplishments
Managed and optimized customer contract renewals, ensuring seamless transitions and driving retention and growth. Collaborated with clients to align solutions with evolving needs and identified upsell and cross-sell opportunities.
Education
Degrees, certifications, and relevant coursework
INSEEC
Master of Business Administration, Digital Marketing
2018 - 2018
Pursued a Master of Business Administration with a focus on Digital Marketing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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