ghiath hl

Managed multiple projects simultaneously ensuring timely completion within budget constraints. Analyzed complex information from multiple sources to identify patterns or trends. Collaborated with stakeholders to define project scope, objectives and deliverables.

Increased Huawei's enterprise solutions market share by 15% year-over-year across key verticals. Drove a 30% increase in regional sales for ICT products and cloud solutions by acquiring and nurturing strategic partnerships.

Spearheaded B2B sales operations across diverse sectors, achieving a 15% year-over-year growth in corporate accounts. Managed a portfolio of over 200 B2B clients, consistently maintaining a customer retention rate of 92%.

Oversaw support operations for multiple business units, ensuring 99% SLA compliance. Managed a team of 25+ support staff, improving team productivity by 22% year-over-year through continuous training and process optimization.

Managed day-to-day operations across six retail outlets in Qatar, driving an average sales increase of 18% within the first six months. Achieved 105% of sales targets consistently across all stores during the acting period.

Trained and mentored new team members, resulting in a 30% improvement in staff sales performance within six months. Coordinated in-store promotions and product launches, driving a 25% uplift in promotional product sales.

Achieved 105% of monthly individual sales targets consistently, contributing to overall store performance. Assisted an average of 50+ customers daily, maintaining a customer satisfaction rate of 95% through personalized service.

Completed high school education at the Institute of Telecommunications in Syria. Acquired foundational knowledge across various subjects.