Zaraa Kanwal
@zaraakanwal
Senior sales and customer success professional driving revenue and client retention.
QatarWhat I'm looking for
I am a senior sales and customer success professional with a track record of turning inbound leads into long-term revenue, managing high-volume client pipelines, and closing complex deals. I secured a $48,000 project and drove initial milestone payments while managing client relationships across marketplaces and enterprise channels.
I bring strong communication, problem-solving, and technical sales skills developed through roles in SaaS and logistics, with experience running demos, training clients, implementing feedback loops, and improving client satisfaction by 14%. I prioritize clear client journeys, collaborative handoffs with account executives, and building trust for sustained partnerships.
Experience
Work history, roles, and key accomplishments
Senior Sales Development
Eplanet Global
May 2025 - Sep 2025 (4 months)
Managed inbound Meta Ads leads for U.S. clients, re-engaged cold prospects, and closed a $48,000 project while securing an initial $12,000 payment milestone within three months to drive revenue growth.
Senior Business Executive
AIMVIZ Pvt. Ltd
Sep 2024 - Apr 2025 (7 months)
Managed and tracked interactions with 200+ U.S. clients monthly across freelancing platforms, improving lead progression and delivering tailored solutions that increased client satisfaction and conversions.
Technical Sales Specialist
82 Solutions
Jan 2024 - Aug 2024 (7 months)
Led product demos and training, implemented a feedback mechanism, and negotiated pricing/terms, contributing to a 14% improvement in client satisfaction and higher product adoption.
Customer Success Manager
Dilivi Ltd
Jun 2020 - Nov 2023 (3 years 5 months)
Resolved logistics and compliance issues, established local provider partnerships across the UK, and managed day-to-day operations to minimize disruptions and maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
AAAmal Academy
Certificate, Career Fellowship / Professional Development
2023 - 2023
Completed the Amal Academy Career Fellowship Program in March 2023 sponsored by Stanford University and PepsiCo.
McKinsey & Company (Forward Program)
Certificate, Professional Development
2022 - 2022
Completed the McKinsey Forward Program between March 2022 and December 2022 focusing on professional skills development.
High School (unspecified)
High School Diploma, Pre Engineering
2012 - 2015
Grade: 2.0
Completed a High School Diploma with a Pre-Engineering focus and a GPA of 2.0.
Availability
Location
QatarAuthorized to work in
Job categories
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