Francis Almeida

Owned the department's revenue P&L and monetisation roadmap, growing the General Advertising vertical to QAR 9M annually. Conceived and built QL Deals from zero, onboarding 200+ merchants and 600+ live offers.

Managed a corporate B2B portfolio generating QAR 60M in annual billings, engaging C-suite and senior leadership across enterprise accounts. Built and executed account-level go-to-market strategies, consistently exceeding annual billing targets.

Held full P&L responsibility across two country markets, scaling combined monthly revenue to 800K+ (AED/QAR) from a standing start over 7 years. Built the B2B and B2C sales organisation from the ground up, designing the sales model, account tiers, and incentive schemes.

Led a luxury retail sales team to consistently achieve and exceed revenue quotas, hiring and developing talent with a focus on closing skills and client experience. Negotiated and closed high-value deals; managed sales budgets, stock, and financial reporting across multiple luxury product lines.

Supervised inflight operations for safety compliance and service excellence, consistently achieving commercial sales targets for duty-free goods.

Designed and delivered sales, process, and communication training to 500+ staff across multicultural teams, assessing impact on performance and client satisfaction.

Completed Information Security & Cyber Risk Awareness Training in 2023, provided by Thomson Reuters.

Bachelor's degree from Himalayan University, 2016–2019, MOFA attested.

Certified Trainer — Level 3 from International Highfield Qualifications (UK).

Completed AML/CFT & Other Financial Crimes Training in 2023, provided by Thomson Reuters.

Certified AI Business Practitioner for AI for Business Applications from Team Academy.

Completed Data Privacy Training in 2023, provided by Thomson Reuters.