George Gray

Managed all HR general duties, including recruitment, disciplinary procedures, and sickness management. Oversaw the P&L for the showroom, consistently meeting and exceeding budgetary targets. Led and trained a team of up to 15 sales professionals, developing local marketing strategies and managing a successful CRM client database.

Managed employment contract submission and right-to-work compliance, collaborating with hiring managers to define headcount needs and role requirements. Conducted sourcing, CV screening, interviewing, and provided candidate feedback, while also training employees on HR compliance related to recruitment. Optimized candidate management and CRM systems, and headed an employee lifecycle engagement pro

Managed and trained additional team members remotely, taking on responsibilities for third-party order management and sales operations. Successfully sourced and recruited talent for multiple locations. Organized retail headcounts across various sites.

Handled HR general duties including recruitment, disciplinary procedures, and sickness management, ensuring onboarding and lifecycle compliance. Managed the showroom's P&L, consistently meeting and exceeding budgetary targets. Led, recruited, and trained a team of up to 5 sales professionals, developing local marketing strategies and managing a successful CRM client database.

Specialized in onboarding and employee training for the sales region, and actively recruited for junior positions within the showroom. Managed and developed a successful CRM client database, ensuring SOI compliance and adapting team behaviors to store policies. Handled general payroll duties, cash management, and stock control, while also conducting SWOT analysis to proactively adjust team focus.

Ensured SOI compliance by observing and adjusting team members' behaviors to align with store policies. Provided comprehensive training and development for all staff, evaluating performance and creating appropriate development plans. Managed daily operations including creating daily briefs, organizing staff tasks and schedules, and handling general closing and opening procedures.

Executed effective seminars on various product categories and actively engaged customers through 'Shopping Talks' to introduce products and promotions. Generated personal revenue through the sale of watches and jewelry, and managed both personal and store KPIs. Organized and executed high-traffic events, while also training and developing Sales Associates on promotion techniques and product knowle

Ensured SOI compliance by observing and adjusting team members' behaviors to align with store policies. Provided comprehensive training and development for all staff, evaluating performance and creating appropriate development plans. Managed daily operations including creating daily briefs, organizing staff tasks and schedules, and handling general closing and opening procedures.

Consistently met and exceeded sales targets across five departments, demonstrating strong sales acumen from the first week. Built and managed customer relationships, effectively handling expectations for repairs, orders, and general inquiries. Developed extensive knowledge of gemstones, precious metals, and fine watches, applying sales techniques to engage and close clients based on their needs.

Consistently met and exceeded sales targets across five departments, demonstrating strong sales acumen from the first week. Built and managed customer relationships, effectively handling expectations for repairs, orders, and general inquiries. Developed extensive knowledge of gemstones, precious metals, and fine watches, applying sales techniques to engage and close clients based on their needs.

Grade: 14 A*-C

Achieved 14 A*-C grade GCSEs, including core subjects such as Maths, Science, and English. Also completed an AS Level in Engineering and General Studies.

Grade: 3 A Levels

Completed 3 A Levels in Maths, Chemistry, and Physics. Additionally, obtained Functional Skills Level 2.