Jamie Fawcett

Joined as the sole talent manager for Link Group, overseeing global talent acquisition. Successfully built a recruitment team of five heads after Waystone's acquisition, while maintaining high standards through HR system and ATS changes. Reduced permanent agency spend to zero and decreased time to hire across tech, operations, and commercial roles.

Managed recruitment for both high-volume and technical roles, from junior to senior levels, with a primary focus on account management. Oversaw recruitment budgets, MI reporting, and utilized various platforms for candidate sourcing and management. Conducted interviews, managed stakeholders, and implemented cost-effective talent attraction methods.

Managed the end-to-end recruitment process across all company departments, including HR, IT, Sales, Retentions, and Customer Service. Oversaw two junior recruiters, setting targets and conducting meetings. Focused on high-volume internal sales recruitment, managing the process from application to offer and onboarding.

Worked onsite at PrettyLittleThing's warehouse distribution center, handling both recruitment and HR duties. Conducted group and one-to-one interviews, vetted documentation, and delivered health and safety inductions. Monitored sickness and late records, managed internal systems, and attended client meetings.

Performed a wide variety of HR and recruitment tasks, managing the recruitment process from start to finish. Conducted interviews, handled disciplinary fact-finds and hearings, and managed end of assignments. Monitored sickness and late records, ensured KPI and SLA adherence, and supported various UK sites.

Performed various HR and recruitment tasks, from process initiation to completion. Provided references, managed agency timesheets, and liaised with agencies and internal stakeholders. Posted jobs, arranged interviews, sourced candidates, and managed inductions and accommodation for employees.

Managed the temporary supply desk, initially contract managing a key account with 50 temporary staff. Transitioned to a cold recruitment consultant desk with a strong sales focus, achieving high margins and winning awards for new business. Conducted group interviews, inductions, and ensured smooth account operations.

Provided customer service support in a temporary position. Assisted customers with inquiries and resolved issues efficiently. Maintained a high level of customer satisfaction through effective communication and problem-solving.

Provided service support to clients, addressing their needs and ensuring satisfaction. Managed inquiries and maintained accurate records. Collaborated with team members to optimize service delivery processes.

Completed studies in Business Studies and Law at Swinton Sixth Form.

Undertook studies in Media, Law, and Business Studies at Thomas Rotherham College.

Achieved qualifications in various subjects including Business Studies Double Award (A/A), Mathematics (B), English Language (B), English Literature (B), Science (C), Sports Studies (A), and ECDL computing award (PASS).