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Rourke Albiston

@rourkealbiston

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Experienced People Operations Manager focused on HR and employee engagement.

United Kingdom

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What I'm looking for

I seek a workplace that values collaboration, supports employee happiness, and fosters a positive culture.

With over six years of experience in human resources and people operations, I have developed a solid foundation in communication, organization, and problem-solving. My career has been marked by a commitment to fostering positive workplace cultures and enhancing employee engagement. I have successfully built HR policies, managed recruitment processes, and supported legal HR issues across multiple countries.

In my most recent role as People Operations Manager at Atolls, I led the development of HR strategies that improved employee satisfaction and streamlined operations. My experience includes creating an online hub for staff files, coaching line managers, and administering contracts for a diverse workforce. I am passionate about aligning people strategies with business goals to boost morale and retention.

I thrive in environments that value collaboration and innovation. I am eager to contribute to a forward-thinking company that shares my commitment to creating inclusive workplaces. My goal is to work autonomously while supporting others and fostering a culture of respect and positivity.

Experience

Work history, roles, and key accomplishments

Current

People Operations Manager

Current

Atolls

Feb 2021 - Apr 2024 (3 years 2 months)

As People Operations Manager, I built HR policies, managed recruitment processes, and oversaw employee engagement initiatives. I collaborated with payroll and legal teams to ensure compliance with employment laws while supporting on/offboarding and compensation strategies.

HR Policies Recruitment Employee Engagement Onboarding Compliance Payroll Administration Contract Management Team Collaboration

General Manager

BOB’s Wine Bar & Kitchen

Jan 2020 - Jan 2021 (1 year)

Managed daily operations including cash management, payroll reporting, and employee training. Motivated staff and ensured compliance with health and safety regulations while controlling ticket sales and reservations.

Cash Management Payroll Reporting Health and Safety Operational Management Customer Service Event Coordination Financial Reporting

People Manager

Bedales Enterprises Limited

Jan 2018 - Jan 2020 (1 year 11 months)

Created the Human Resources department to manage approximately 60 staff. Led end-to-end recruitment, developed hiring procedures, and coached line managers through performance reviews and contract administration.

HR Department Creation Coaching Performance Reviews Policy Development Team Leadership

General Manager

Bedales at Spitalfields

Oct 2016 - Jan 2018 (1 year 3 months)

Oversaw general management responsibilities including cash management, event ticket sales, and policy enforcement. Assessed team development gaps and implemented training programs to enhance staff performance.

Cash Management Event Management Enforcement Customer Service Financial Management Performance

Education

Degrees, certifications, and relevant coursework

CIPD

Level 5 Diploma, Human Resources Management

2021 - 2024

Pursuing a Level 5 Diploma in Human Resources Management, focusing on building HR policies, recruitment, employee engagement, and compliance with employment laws.

Salford University

Bachelor of Arts (Hons), Performing Arts

2016 - 2019

Grade: 2:1

Completed a Bachelor of Arts with Honours in Performing Arts, achieving a 2:1 grade. The program focused on various aspects of performance, including practical skills and theoretical knowledge.