Open to opportunities

Gene Jireh Baculad

@genejirehbaculad

Message

Dedicated professional with experience in customer service and education.

Philippines

Message

What I'm looking for

I seek a dynamic organization that values innovation and offers growth opportunities.

As a dedicated and motivated individual, I am committed to pursuing excellence in every endeavor I undertake. My diverse experiences as a Customer Service Representative, Senior High Teacher, and Financial Advisor have equipped me with adaptability, resilience, and a collaborative mindset. I embrace challenges as opportunities for growth and development, and I am eager to contribute my unique perspectives and skills to make a positive impact.

Throughout my career, I have consistently excelled in my roles, achieving significant improvements in customer satisfaction and leading initiatives that drive positive change. My leadership experience as the head of an advocacy campaign in my first year as a teacher demonstrates my ability to inspire others and contribute meaningfully to my community. I am passionate about continuous learning and professional development, and I strive to evolve and inspire those around me.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Homeaglow

Jun 2024 - Present (1 year 4 months)

Generated leads and closed sales deals by presenting products to potential customers. Maintained client relationships and monitored market trends to achieve sales targets.

Sales Lead Generation Negotiation Customer Relationship Management Market Research Communication Time Management Reporting

Current

Financial Advisor

Current

AIA Group Limited

Aug 2023 - Present (2 years 2 months)

Evaluated clients' financial needs to recommend life insurance solutions. Built lasting relationships and ensured compliance with industry regulations while assisting clients with claims and policy management.

Financial Planning Client Relationship Management Compliance Networking CRM Software Communication

Senior High Teacher

Davao Christian High School

Jul 2022 - Jul 2023 (1 year)

Developed and delivered lesson plans, assessed student progress, and created an inclusive learning environment. Managed classroom behavior and communicated with parents, while also participating in professional development.

Lesson planning Classroom Management Assessments Communication Curriculum Development Leadership MS Office Canva

Customer Service Representative

VXI Global Holding

Jan 2021 - Jan 2022 (1 year)

Provided exceptional customer service by answering inquiries, resolving complaints, and assisting with order processing. Maintained customer records and collaborated with other departments to ensure quality service, achieving high customer satisfaction.

Customer Service CRM Software Problem Solving Communication Order Processing Team Collaboration Time Management

Education

Degrees, certifications, and relevant coursework

Ateneo de Davao University

Juris Doctor, Law

Completed 18 units towards a Juris Doctor degree with a focus on Paralegal studies, emphasizing legal principles and practices relevant to the field.

Ateneo de Davao University

Bachelor of Arts, International Studies

Earned a Bachelor of Arts in International Studies with a major in Asian Studies, focusing on research relevant to the maritime industry in Region 11 of Davao City.