Verne Tacson

Engaged with potential clients through cold calls, emails, and text messages to generate interest and build relationships. Handled inbound inquiries related to new campaigns, payment updates, and promotional offers.

Managed email correspondence, addressing customer questions and quote requests. Processed and shipped both domestic and international orders, including preparing all necessary shipping documents.

Identified and engaged with clients interested in Forex Trading through email and chat communications. Maintained and updated customer information and status in CRM and Google Sheets.

Addressed customer inquiries regarding life and accident insurance coverage and benefits. Provided detailed explanations of bills to ensure customer understanding.

Processed medication refills, payments, and verified eligibility for insurance claims. Managed prior authorizations and scheduled appointments for members.

Assisted Amazon customers with tracking information, order inquiries, and status updates. Handled refund and replacement processes efficiently.

Administered student records and presented lessons using visual and audio aids to enhance learning. Assessed student progress, provided grades, and organized educational activities.

Studied computer science fundamentals at Pamantasan ng Cabuyao. Gained knowledge in programming languages, data structures, and algorithms.

Completed secondary education at Rex Dei Academy. Developed foundational knowledge across various subjects.