Open to opportunities

Noehlyn Buna

@noehlynbuna

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Recent graduate with strong communication and customer service skills.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my communication skills and contribute to a team-oriented environment while continuing to grow professionally.

I am a recent college graduate from Mindanao State University, where I earned my Bachelor of Secondary Education with a major in English. During my studies, I developed a strong foundation in verbal and written communication, time management, and conflict resolution. My academic journey has equipped me with the skills necessary to thrive in a professional environment.

With one year of experience as a Customer Service Representative, I honed my ability to handle customer inquiries effectively and resolve issues promptly. I collaborated with team members to ensure a positive customer experience and adapted quickly to new processes. My internship experience at Integrated Developmental School allowed me to conduct English language classes, fostering an engaging and inclusive learning environment for students.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Confidential

Dec 2023 - Jan 2025 (1 year 1 month)

Demonstrated effective communication skills in handling customer inquiries and resolving issues promptly. Collaborated with team members to ensure a positive customer experience and meet performance targets.

Customer Service Communication Conflict Resolution Teamwork Call Center Operations

Internship Experience

Mindanao State University-Naawan

Feb 2023 - Mar 2023 (1 month)

Conducted English language classes for four Grade 10 sections, fostering an engaging and inclusive learning environment. Facilitated classroom discussions, encouraged critical thinking, and provided constructive feedback to enhance student understanding.

Classroom Management Curriculum Development Public Speaking

Education

Degrees, certifications, and relevant coursework

Mindanao State University - Naawan

Bachelor of Secondary Education, English

Completed a Bachelor of Secondary Education with a major in English. Gained comprehensive knowledge in educational theories and practices, and developed strong communication and pedagogical skills.

Mindanao State University - Naawan Integrated Developmental School

High School Diploma, General Studies

Completed secondary education at Mindanao State University - Naawan Integrated Developmental School. Developed foundational academic skills and participated in various school activities.