Looking for a job

Gautham Arun

@gauthamarun

I enjoy fixing things, taking care of customers, and don't wait to be told. Running 2 businesses taught me ownership is a habit!

India

Message

What I'm looking for

I'm looking for an early-stage startup where I can own customer relationships end to end and build things from scratch. I thrive in small teams where identifying problems, fixing them resourcefully, and genuinely taking care of customers is what actually matters. I want to be close to the customer and close to the product. Roles where those 2 intersect are where I do my best.

Currently manage operations and customer success across one business - An industrial LPG supply company.

Previously; ClubWorks - Operations & Customer Success

At ClubWorks I managed a Shopify store, ran multi-channel marketing campaigns, handled consultative sales, and fixed operational problems. Some of this includes injecting a custom lightweight JavaScript into the store's theme to eliminate a revenue leak, and building an Excel automation that reduced a 10-step manual process to 5 clicks. Both with zero coding background, and self-taught using AI tools.

At the LPG Supply business, I've retained 6 industrial clients in a fully commoditized market. No contracts, hundreds of alternatives. They stay because of trust, reliability and consistency. Not because of pricing.

I'm looking to join early-stage companies where the problems are real, the team is small, and getting things right actually matters. My interests outside work include fitness, music and gaming. These are my anchors. I tend to research things I'm curious about deeply, which is probably why I end up fixing things at work the same way!

Experience

Work history, roles, and key accomplishments

Operations & Customer Success

ClubWorks Golf Pvt Ltd

Jun 2024 - Apr 2026 (1 year 10 months)

Primarily work in Operations & Customer Success at ClubWorks Golf. Since we are a small team, I operate across the entire commercial stack of the business including but not limited to - consultative sales, e-commerce operations, multi-channel marketing, relationship management with wholesale accounts & customers, and creative production for marketing.

Account Management Relationship Management Business Operations Process Improvement Process Automation Ecommerce WhatsApp Marketing Shopify Customer Success

Current

Managing Partner

Current

Das Petrogas

Jun 2022 - Present (3 years 11 months)

Independently manage day-to-day operations of an industrial LPG service provider business - including logistics, driver scheduling, client onboarding, vendor coordination, and commercial proposals. Retained 6 loyal clients in a fully commoditised market with no formal contracts, purely through reliability and trust.

Account Management Business Operations Stakeholder Relationship Management Customer Retention Sales Logistics Coordination