Gaurav Sharma

Proficient Technical Support Executive with over a year of demonstrated experience, skilled in resolving complex technical issues, implementing efficient troubleshooting processes, and collaborating with cross-functional teams to enhance product stability. Dedicated to delivering creative solutions that optimize operations and improve user satisfaction.

In my current role at Valethi Technologies, I have honed my skills in maintaining client details, handling email management, and troubleshooting issues for hardware and software. I have also developed strong verbal and written communication skills, with a results-oriented approach to problem-solving.

With a strong foundation in Microsoft Office, networking, and various technologies, I am well-equipped to adapt to new tools and technologies. I am a team player with excellent communication skills, able to work effectively with customers, and other departments to ensure customer satisfaction.