I am actively seeking a position in the IT support domain, bringing 4.9 years of experience to the table. I am eager to leverage my skills and contribute significantly to the success of the company.
RGLooking for a job
Rekha Gopalsamy
@rekhagopalsamy
I am an Technical Support Specialist based out of India.
IndiaWhat I'm looking for
Qualified Engineer with an extensive knowledge and background in handling Customers with high communication levels and following the process without any deviation. Responsible senior associate for handling team huddles and management. Developing a relationship based on patience and trust with the Customers and Team in order to deliver on customer demand by providing a superior Customer Experience. Consistently achieving or exceeding the daily productive targets
Experience
Work history, roles, and key accomplishments
INCurrent
Technical Process Specialist
Infosys
Dec 2023 - Present (1 year 6 months)
I joined Infosys as the Technical Process Specialist in the Google Project exploring numerous services and working on the Google Workspace as an Administration to resolve end user complaints and issues.
COI joined as a Graduate Trainee in Cognizant and worked on resolving Technical Issues about Cognizant Users in various technologies like Azure AD, Account Management, Desktop and Laptop, Remote Support through Calls, Email and Chat.
Education
Degrees, certifications, and relevant coursework
Rekha hasn't added their education
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Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
1000k-1400k INR
Social media
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