syed hannaan ullah hussaini

I am a detail-oriented customer support professional currently seeking a remote role where I can leverage my technical aptitude and CRM knowledge. With a Diploma in Electrical & Electronics Engineering, I excel in resolving over 90% of customer issues on the first contact. My experience includes translating complex technical concepts into simple instructions for non-technical users, which I have successfully done during my freelance projects.

In my role as a Freelance Tech Support Advisor, I have provided troubleshooting assistance for various software and hardware issues, helping family and friends navigate their technical challenges. My academic projects, including designing an Arduino-based fire-fighting robot, have further honed my problem-solving skills and ability to collaborate effectively in team settings.