Frank Haber
@frankhaber
I drive SaaS sales from lead qualification and demos through closing, onboarding, retention, and upselling.
GermanyWhat I'm looking for
I've driven the full SaaS sales cycle at GoDaddy Group, from qualifying leads and demos to closing, onboarding, customer retention, and cross- and upselling in web hosting.
Since 2025, I've been self-employed in real estate, bringing a commercial, client-focused approach to my work.
My background also includes IT helpdesk support at Google, where I supported G-Suite implementation, migration, and troubleshooting for core services including Gmail and Google Drive.
Across roles at Expertcloud, Papier Union, American Express GBT, Xerox, Booking.com, and T-Systems, I've built experience in prospecting, client management, customer service, finance operations, travel consulting, and incident resolution.
Experience
Work history, roles, and key accomplishments
Qualified leads, conducted demos and closing, managed customer retention, onboarding, postsales, and cross/upsales in the SaaS webhosting industry.
Implemented, migrated, and troubleshot G-Suite core services including Gmail and Gdrive in the software technology/SaaS industry.
Booked and amended business trips, advised high-profile business clients, and managed complaints in the travel industry.
Performed accounts reconciliation, collections, account analysis, and data administration. Supervised outsourced accounting team and liaised between business unit and team.
CS Advisor
Booking.Com
Jan 2015 - Dec 2015 (11 months)
Provided customer service, accommodation service, settled disputes, and managed complaints in the hospitality industry.
Resolved 1st and 2nd level incidents for business clients via phone, email, and ticketing system, focusing on MS Windows and MS Server in the automotive industry.
Sales Executive
Expertcloud GmbH
Jan 2011 - Dec 2013 (2 years 11 months)
Generated and qualified leads, delivered presentations, and closed sales in the sales and marketing services industry.
Sales Representative
Papier Union
Jan 2010 - Dec 2011 (1 year 11 months)
Prospected, presented, closed sales, managed aftersales, and retained customers in the print products industry.
Education
Degrees, certifications, and relevant coursework
Goethe University Frankfurt
Business Administration, Business Administration
2004 - 2006
Studied Business Administration at Goethe University Frankfurt from 2004 to 2006.
EG Lippstadt
High School Diploma, General Studies
2004 - 2004
Earned a High School Diploma from EG Lippstadt in 2004.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Salary expectations
Job categories
Skills
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