Open to opportunities

Norris User

@norrisuser

Message

Experienced business consultant with a strong sales background.

Germany

Message

What I'm looking for

I'm looking for a role that values teamwork and offers growth opportunities in a dynamic environment.

I'm a dedicated business consultant with extensive experience in sales and business development across the DACH region. Over the years, I've successfully opened markets, generated leads, and managed customer relationships, consistently achieving and exceeding targets. My journey has taken me from handling customer success at Trustpilot to leading sales initiatives at Developer.io.

My academic background in International Business Management has equipped me with strong leadership and management skills, which I apply in my professional endeavors. I thrive in dynamic environments where I can leverage my expertise in sales strategies, market research, and customer engagement to drive growth and success for my clients.

Experience

Work history, roles, and key accomplishments

Business Consultant/Head of Sales

Developer.io

Jan 2024 - Mar 2024 (2 months)

Led the opening of the German market through lead generation, market research, and cold calling. Managed administrative tasks to support sales efforts.

Lead Generation Market Research Cold Calling Administration Sales Strategy

Business Development Representative

The Point Company

Mar 2022 - Jan 2024 (1 year 10 months)

Responsible for setting appointments and achieving sales targets through cold calling and emailing, while maintaining data integrity.

Cold Calling Appointment Setting Data Cleaning Sales Target Achievement Email Marketing

Sales Development Representative

Crisalix

Feb 2021 - Mar 2022 (1 year 1 month)

Focused on cold calling and emailing to set appointments and achieve sales targets, while maintaining data quality.

Cold Calling Email Marketing Appointment Setting Data Management Sales Target Achievement

Customer Success Manager

Trustpilot

Feb 2020 - Dec 2020 (10 months)

Managed a portfolio of over 200 customers, focusing on reducing churn and increasing sales through effective communication and onboarding.

Customer Management Sales Growth Onboarding Cold Calling

Account Manager

Virtuagym

Sep 2019 - Jan 2020 (4 months)

Managed a portfolio of 50 customers, achieving sales targets and demonstrating solutions to clients.

Account Management Sales Strategy

Account Manager

Paazl

Oct 2018 - Sep 2019 (11 months)

Handled a portfolio of 10 customers, focusing on increasing sales and managing leads while overseeing marketing efforts.

Sales Management Lead Management Customer Retention Cold Calling

Inside Sales and Key Account Manager

Catawiki

Sep 2017 - Sep 2018 (1 year)

Managed a portfolio of 450 customers, focusing on reducing churn and increasing sales through effective account management.

Account Management Sales Strategy Customer Retention Sales Closing

Sales and Marketing Manager

Voxogo

Aug 2015 - Aug 2016 (1 year)

Managed a large volume of leads while overseeing website translations and marketing efforts to drive sales.

Lead Management Website Translation Marketing Strategy Cold Calling Sales Closing

Sales Advisor

Jeff

Mar 2014 - Jul 2014 (4 months)

Provided customer care and sales support, focusing on maintaining customer satisfaction.

Customer Care Sales Support Communication Skills Problem Solving

Customer Service Representative

EF Travel Agency

Sep 2012 - Sep 2013 (11 months)

Handled customer inquiries and sales through effective communication and cold calling.

Customer Service Cold Calling Communication Skills

Sales Advisor

66 store

Nov 2011 - May 2012 (6 months)

Provided sales support and customer care while managing website maintenance.

Sales Support Customer Care Communication Skills

Sales Advisor

Steinbruch

Jan 2011 - Sep 2011 (8 months)

Engaged in customer care and sales, focusing on maintaining customer relationships.

Customer Care Relationship Management Communication Skills Sales Support

Sales Advisor

Diesel

Jan 2010 - Jan 2011 (1 year)

Provided customer care and sales support, focusing on website maintenance and video editing.

Customer Care Sales Support Video Editing Communication Skills

Education

Degrees, certifications, and relevant coursework

Coventry University

Bachelor of Science, International Business Management

2014 - 2017

Studied International Business Management with an emphasis on Leadership and Management, gaining insights into global business practices and strategic management.