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Fortunate gift

@fortunategift

Customer-focused Science Laboratory Technologist and experienced customer relations professional.

Nigeria
Message

What I'm looking for

I seek a client-focused role that leverages my microbiology training and customer service experience, with growth, collaborative culture, and opportunities to apply project management and data skills.

I am a Science Laboratory Technologist specializing in Microbiology who combines technical laboratory training with several years of client-facing experience in customer relations, sales, and administrative support.

I have delivered front-line customer support, resolved inquiries, and improved customer satisfaction as a Sales Manager and Digital Service Assistant while maintaining accurate records and coordinating client engagement processes.

I hold an HND in Science Laboratory Technology (Microbiology) and certifications in International Customer Service & Management, Human Resource Management, Project Management, Data Analytics, and Health, Safety & Management, which I apply to streamline processes and support data-driven decisions.

I bring dependable communication, problem-solving, and time-management skills, and I am eager to contribute in roles that value customer experience, operational efficiency, and opportunities for professional growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

AP

Akanu Ibiam Federal Polytechnic

Higher National Diploma, Science Laboratory Technology (Microbiology)

Completed Higher National Diploma in Science Laboratory Technology with a Microbiology specialization at Akanu Ibiam Federal Polytechnic in 2023.

Tech stack

Software and tools used professionally

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