Deborah OLU
@deboraholu
Customer-focused microbiology technician with strong production experience.
NigeriaWhat I'm looking for
I am a dedicated microbiology technician and customer service professional with hands-on laboratory and production experience, including roles as a laboratory technician (NYSC intern), assistant production manager, and customer care officer. I hold an HND in Microbiology (Upper Credit) and an ND in Science Laboratory Technology, and I bring practical skills in operating and calibrating laboratory equipment, conducting data analysis and preparing technical reports, and coordinating production processes to meet quality and safety standards.
I combine strong interpersonal and teamwork abilities with technical competence in laboratory instruments (centrifuges, spectrophotometers, autoclaves) and Microsoft Office. I have a proven record in customer-facing roles with high satisfaction results, experience managing inventory and procurement, and demonstrable leadership from volunteer and NYSC positions—attributes I leverage to contribute reliably to operational and research teams.
Experience
Work history, roles, and key accomplishments
Customer Care Officer
Access Bank Plc
Jan 2023 - Present (2 years 9 months)
Served as a customer care officer handling high-volume inquiries and achieving strong customer satisfaction through problem resolution and cross-functional collaboration.
Laboratory Technician
Federal Polytechnic Offa
Jan 2022 - Jan 2023 (1 year)
Assisted senior staff in setting up and conducting experiments, calibrated and maintained laboratory equipment, and prepared technical reports for research teams.
Assistant Production Manager
De-May Waters
Jan 2019 - Jan 2020 (1 year)
Coordinated production processes to meet quality and output targets, managed inventory and procurement, and collaborated with quality control to ensure regulatory compliance.
Customer Service Representative
Gilmud Services Nig Ltd
Jan 2018 - Jan 2019 (1 year)
Managed high volumes of customer inquiries via phone, email, and chat, maintained a 95%+ customer satisfaction rate, and resolved complex issues to support retention.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Nasarawa
Higher National Diploma, Microbiology
2020 - 2022
Grade: Upper Credit (3.16)
Completed a Higher National Diploma in Microbiology with Upper Credit (3.16) at Federal Polytechnic Nasarawa.
Federal Polytechnic Nasarawa
National Diploma, Science Laboratory Technology
2017 - 2019
Completed a National Diploma in Science Laboratory Technology at Federal Polytechnic Nasarawa.
Foundation Group of Schools, Port Harcourt
Senior School Certificate, General Secondary Education
2014 - 2016
Completed the Senior School Certificate Examination at Foundation Group of Schools, Port Harcourt.
Greater Future Academy, Port Harcourt
First School Leaving Certificate, Primary Education
2007 - 2009
Completed the First School Leaving Certificate at Greater Future Academy, Port Harcourt.
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Deborah?
You can contact Deborah and 90k+ other talented remote workers on Himalayas.
Message DeborahFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
