Anna Stecia
@annastecia
Microbiology graduate delivering dependable lab support and exceptional customer service.
NigeriaWhat I'm looking for
I am a Microbiology graduate with hands-on laboratory supervision experience and a proven track record in customer-facing roles. I have managed lab inventories, trained junior staff, participated in research, and ensured lab safety and accurate reporting.
In customer service roles at an airline, I resolved passenger inquiries, handled bookings and complaints, and collaborated across departments to deliver smooth travel experiences. My administrative background includes data entry, records management, meeting coordination, and advanced clerical tasks.
I bring strong communication, analytical thinking, and multidisciplinary collaboration skills, combined with proficiency in Microsoft Word, Excel and PowerPoint, to contribute effectively in fast-paced medical or administrative environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Ibom Air Limited
Sep 2021 - Present (4 years 6 months)
Provide exceptional passenger support at Nnamdi Azikiwe International Airport by handling bookings, resolving issues, and ensuring smooth check-in and travel experiences.
Office Assistant and Clerk
Ministry of Education
Nov 2018 - Sep 2019 (10 months)
Provided administrative support including document preparation, data entry, records management, and meeting coordination to ensure efficient departmental operations.
Laboratory Supervisor
Nnamdi Azikiwe University Teaching Hospital
Oct 2015 - Jan 2016 (3 months)
Managed laboratory operations including inventory control, equipment maintenance, staff training, and participation in research to ensure accurate and timely test reporting.
Education
Degrees, certifications, and relevant coursework
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Science, Microbiology
2014 - 2019
Grade: Second Class (Honors)
Activities and societies: Laboratory supervision; participation in departmental research projects
Bachelor of Science in Microbiology, earned Second Class (Honors) and completed coursework and practicals in clinical and laboratory microbiology.
Vic Comprehensive Secondary School
West African Senior School Certificate, Secondary Education
2008 - 2013
Completed West African Senior School Certificate Examination (WASSCE) with secondary-level academic preparation.
Abia State University Staff School, Uturu
First Leaving School Certificate, Primary Education
2003 - 2008
Completed First Leaving School Certificate providing foundational primary education and basic literacy and numeracy skills.
Availability
Location
NigeriaAuthorized to work in
Job categories
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